Terms of Hire

Hire Period

• The standard hire period is 1 to 4 days unless agreed otherwise.

Payment

• You'll be invoiced for the full amount on booking, to be paid on or before delivery.
• You can pay by cash, cheque, bank transfer, or using credit or debit card (for which a 5% surcharge will apply).
• Cost per items is as per price list unless otherwise noted on your invoice
• Delivery is charged at 60 pence per mile travelled (based on your distance from our premises in Sheffield) with a minimum delivery charge of £15.
• There is a minimum order charge of £25 (excluding delivery charges).

Delivery & Collection

• There's no need for you to wash the items, just wrap them carefully in the packaging provided and we'll come and whisk them away.

Liability

• Fancy a Cuppa or its staff are not liable for any damage or injury caused by use of items provided.

Damage

• Any items damaged or lost will be invoiced post-event as per the following breakage charges. You will be asked to sign that you agree to these terms when we make the delivery.
  
  
  

  Item	Breakage Charge
  Matching teacup & saucer	£5.00
  Tea plate	£3.00
  Teapot	£25.00
  Coffee pot	£25.00
  Milk jug	£4.00
  Sugar bowl	£4.00
  Teaspoon	£5.00
  Sugar tongs	£10.00
  Cake plate	£10.00

  
  

• If something is damaged on arrival then please notify us straight away or breakage charges will apply.

Cancellation

• if you wish to cancel your order you can do so up to one month beforehand for a fee of 25% of the hire charge, after this time it will be charged at the full rate.
• Cancellations must be made in writing.